Wednesday, June 18, 2008

Indians and Telephones

In class last night, the instructor gave us the following statistic, which I think comes from Thomas L. Friedman's book The World is Flat: 245,000 Indians living in India have jobs either answering telephone calls or calling people to solicit.

Just thought that was worth pointing out.

3 Comments:

Blogger Fred Hudson said...

I think we need Americans on the phone calling Indians confusing them as much as they confuse and irritate us.

7:06 PM  
Anonymous Anonymous said...

I also read somewhere that a McDonald's did not have a drive-through operator in the building--the person was in India and simply IM'd the order to the restaurant. Seriously. I'm not making that up.

10:22 PM  
Anonymous Anonymous said...

So when you place your order you are actually speaking to someone in India? That's here in this country?

7:28 PM  

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